Privacy Policy

At SmartKOL, we are committed to safeguarding the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using the SmartKOL platform, you consent to the practices outlined in this policy.

1. Scope of Application of Privacy Policy

The content of the privacy policy includes how the Website handles personal identification data collected when you use the Website's services. The privacy policy does not apply to related linked websites outside the Website, nor to personnel who are not commissioned or involved in the management of the Website.

Information We Collect:

1.1 User Profile Data:
When you sign up for SmartKOL, we collect information such as your name, contact details, and other information required to create your user profile.

1.2 Campaign and Collaboration Data:
If you are a brand or influencer using our platform, we collect information related to campaigns and collaborations, including details provided while creating or participating in campaigns.

1.3 Communication Data:
We may collect data related to your communication with SmartKOL, including email correspondence, messages on the platform, and feedback.

1.4 User-Generated Content:
SmartKOL collects posts, content, and materials created by users, including KOLs and influencers. This content may be used to enhance the SEO services for all parties.

2. Collection, Processing and Use of Personal Information

When you visit the Website or use the functional services provided by the Website, we will ask you to provide necessary personal information depending on the nature of the service. We will process and use your personal information within the scope of that specific purpose. Without your written consent, the Website will not use your personal information for other purposes.

When you use interactive features such as the service mailbox or questionnaire survey, the Website will retain the name, email address, contact information and usage time you provide.

During general browsing, the server will automatically record relevant behaviour, including the IP address of the device you are using, usage time, browser used, browsing and clicking data records, as a reference for us to enhance the Website's services. This record is for internal use only and will never be disclosed to the public.

In order to provide accurate services, we will statistically analyze the content of the questionnaire survey collected and present the statistical data or explanatory text of the analysis results. Apart from internal research purposes, we will publish the statistical data and explanatory text as needed, but will not involve specific personal information.

You can request us to correct or delete the personal information collected by the Website that is incorrect or incomplete at any time. Please see the contact information at the bottom for details.

3. Protection of Information

• Our website's servers are equipped with information security devices such as firewalls and anti-virus systems, and necessary security measures are taken to protect the website and your personal information. Only authorized personnel are allowed to access your personal information, and relevant processing personnel have signed confidentiality agreements. Those who violate their confidentiality obligations will be subject to relevant legal penalties.

• If it is necessary to commission other units to provide services due to business needs, our website will also strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure that they will comply.

4. Related External Links

Our website provides internet links to other websites, and you can also click to enter other websites through the links provided by our website. However, the privacy protection policy of the linked website does not apply to our website, and you must refer to the privacy protection policy of the linked website.

5. Policy on Sharing Personal Information with Third Parties

Our website will never provide, exchange, rent or sell any of your personal information to any individual, group, private enterprise or government agency, except where there is legal basis or contractual obligations.

The circumstances of the preceding paragraph include but are not limited to:

• With your written consent.

• Where there is a legal requirement.

• To avoid danger to your life, body, freedom or property.

• Cooperation with government agencies or academic research institutions for statistical or academic research based on public interest, and the data is processed or collected in a way that the provider or collector cannot identify the specific person.

• When your behaviour on the website violates the terms of service or may harm or impede the rights and interests of the website and other users, and it is necessary for the website management unit to disclose your personal information for identification, contact or legal action.

• To benefit your rights and interests.

• When our website commissions vendors to assist in collecting, processing or utilizing your personal information, we will exercise supervisory management responsibilities over the outsourced vendors or individuals.

6. Use of Cookies

To provide you with the best service, our website will place and access our cookies on your computer. If you do not want to accept the writing of cookies, you can set the privacy level to high in the function options of your browser, which will reject the writing of cookies. However, this may result in some functions of the website not working properly.

7. Revision of Privacy Protection Policy

Our website's privacy protection policy will be revised at any time according to demand, and the revised terms will be published on the website.

8. Contact Channels

If you have any questions about our website's privacy protection policy, or if you want to request changes or removal of personal information, please submit the form on the "Contact Us" page of our website.